Shipping policy

Processing Time

All orders are processed within 1–3 business days after confirmation. During launches, restocks, or high-volume periods, processing times may be slightly extended.

Shipping Timeframes

Bulgaria Estimated delivery time: 1–2 business days.

Romania Estimated delivery time: 2–5 business days.

Delivery times may vary depending on courier activity, holidays, or external delays. All delivery timeframes are estimates and are not guaranteed.

Courier Services

Orders are shipped via trusted courier partners such as Speedy and Econt. Customers will receive tracking information once the order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order details.

Failed Deliveries

Please ensure all shipping information is entered correctly at checkout. If an order is returned due to an incorrect address, refusal, or unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us at contact@forma2europe.com as soon as possible so we can investigate and resolve the issue.

Contact

For any shipping related questions, contact us at: Email: contact@forma2europe.com FORMA 2 LTD / ФОРМА 2 ООД 6 Hristo Stanchev Str., Plovdiv 4000, Bulgaria